Privacy Policy

Who we areHoral is operated by EY Digital Brands LLC, 1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States. This policy explains what we collect when you visit try-horal.com or buy from us, and what we do with it.

Information we collectContact and shipping details you give us at checkout, your order and support history, and basic analytics about how the site is used (pages viewed, device and browser type, approximate location from your IP).

How we use itTo process and deliver your order, to provide support, to detect and prevent fraud, to send updates you opted into, and to improve our products and website.

SharingWith the parties needed to fulfil your order — payment processors, shipping carriers, our fulfilment partners and our email provider. We never sell your personal data.

Cookies and trackingWe use essential cookies plus analytics and advertising cookies where you allow them. See our Cookie Policy for the detail and how to change your choice.

Data retentionOrder records are kept as long as required for tax, accounting and warranty purposes. Marketing contact details are kept until you unsubscribe.

SecurityPayments are processed by PCI-compliant providers. We never see or store full card numbers. Access to customer data is limited to staff who need it.

ChildrenOur products and site are not directed at children under 16, and we do not knowingly collect their data.

Your rightsYou may request access to, correction of, or deletion of your personal data, and you may object to marketing at any time. Email support@try-horal.com and we will respond within 30 days.

California residentsUnder the CCPA you may request disclosure of the categories of data collected, request deletion, and opt out of any sharing. We do not sell personal information.

EU and UK residentsUnder the GDPR you have the rights of access, rectification, erasure, restriction, portability and objection, and you may complain to your local supervisory authority.

ChangesIf this policy changes we will update the date at the top of this page and, where the change is material, tell you by email.

ContactEY Digital Brands LLC, 1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States. Email support@try-horal.com · Phone +1 (660) 229-8436 · Support hours Monday–Friday, 9:00 AM – 5:00 PM EST.

Questions? Contact our care team