Terms of Service

AcceptanceBy using try-horal.com or placing an order you agree to these terms. Horal is operated by EY Digital Brands LLC, 1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States.

EligibilityYou must be at least 18 years old, or the age of majority where you live, to buy from this site.

Products and personal useOur products are sold for personal use only. Purchase for resale or commercial distribution is not permitted without our written agreement.

Health disclaimerHoral devices and formulas support everyday oral care. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. If you have gum disease, recent dental surgery, implants or any medical condition, speak to your dentist before use.

Pricing and descriptionsPrices are shown in the currency selected at checkout and may change at any time before an order is placed. We try to describe products accurately, but colours and packaging may vary slightly.

Orders and cancellationAn order is an offer to buy. We may decline or cancel an order — for example where an item is out of stock, a price was listed in error, or a payment cannot be verified — and will refund you in full if we do.

PaymentPayment is taken at checkout by our payment providers. You confirm you are authorised to use the payment method you enter.

Shipping, returns and warrantyDelivery is covered by our Shipping & Delivery policy, refunds by our Returns & Refunds policy, and devices by our Warranty. Those pages form part of these terms.

SubscriptionsWhere a plan renews, the renewal price, interval and next charge date are shown before you buy and in your confirmation email. You can skip or cancel at any time before the next charge from your account or by emailing us.

Intellectual propertyAll content on this site — text, images, logos and the Horal name — belongs to EY Digital Brands LLC, 1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States and may not be reproduced without written permission.

User contentIf you send us a review, photo or video you grant us a non-exclusive licence to use it in our marketing. You confirm the content is yours to give.

Limitation of liabilityTo the extent permitted by law our liability for any order is limited to the amount you paid for it. Nothing here limits liability that cannot be limited by law.

Governing lawThese terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law rules.

ContactEY Digital Brands LLC, 1603 Capitol Avenue, Suite 415, Cheyenne, WY 82001, United States. Email support@try-horal.com · Phone +1 (660) 229-8436 · Support hours Monday–Friday, 9:00 AM – 5:00 PM EST.

Questions? Contact our care team